The CQC is now utilising a single assessment framework that evaluates service providers based on five key areas to ensure the adequacy of care. They will also review the 16 fundamental standards, which each provider must adhere to, and we will explore these in more depth here.

For a health or social care provider to remain compliant, safety is paramount. This includes several critical components such as preventing abuse, managing risks, administering medications, and controlling the spread of infections. Providers will also be evaluated on their efficiency, which encompasses the quality of care provided, treatment and support offered, and overall outcomes.

In addition, services must offer effective care that complies with legislation, and care professionals ought to possess the necessary knowledge.Being compassionate is a crucial element of compliance as well. Care professionals are assessed on their empathy, kindness, and respect, along with how they assist care recipients in making significant decisions regarding their care.

Another important aspect is the responsiveness to the needs of care recipients. The CQC will also examine how service providers address any concerns or issues raised by the recipients.

Lastly, a vital factor for every care organization is the effectiveness of its management. This evaluation includes the leadership team, organizational culture, and the provider's approach to learning and innovation, ensuring ongoing development and improvement.